Privacy Policy
Last updated August 16, 2026
What we collect
To investigate and document a flight disruption claim, BoardingCash collects the flight details you provide, passenger names, contact details, and the documents you upload (boarding passes, tickets, and confirmation emails).
How we use it
Your information is used only to verify your flight, assess eligibility, generate your demand letter, and deliver it to you by download and email. We do not sell your data, and we do not share it with the airline or any third party on your behalf.
Automatic deletion
Uploaded documents are stored in a private bucket and are automatically and permanently deleted 90 days after your claim is resolved, whether or not you completed a purchase.
Your right to delete
You can request permanent deletion of your documents and personal details at any time from your claim's delivery page, or by contacting us. We will action the request without undue delay.
Security
Documents are stored privately and served only via short-lived signed links. Payments are handled entirely by Stripe — BoardingCash never sees or stores your card details.
Contact
Questions about this policy or your data can be sent to support@boardingcash.example.